Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bethany Turbyfill

Bethany Turbyfill

March 19, 2026

5  out of  5
rating by Bethany Turbyfill
"Amber has been so helpful, knowledgeable, & amazing!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! Look forward to seeing you soon ! "
Profile photo of Beth Campbell

Beth Campbell

March 17, 2026

5  out of  5
rating by Beth Campbell
"Amber Burke was very knowledgeable and responsive. Super friendly! She got us a great deal on our boat instance. I would highly recommend her for your insurance needs!"
We responded:
"Thank you for your kind review! Nikki does a great job helping with all your insurance needs! "
Profile photo of Jim Julian

Jim Julian

March 4, 2026

5  out of  5
rating by Jim Julian
"Allison Odell was very helpful. I was given helpful information to expedite the claim process."
We responded:
"Thank you for the 5-star review, Jim! Here on State Farm Agent Jackee Taylor Johnston’s Team, we are proud to serve our community and appreciate your recognition. "
Profile photo of Eric Rogers

Eric Rogers

March 3, 2026

5  out of  5
rating by Eric Rogers
"Always there to help and promptly answer any questions. Allison is always quick to respond an very helpful. In the unfortunate event of things happening with either a vehicle or property, they definitely made the process easier to go through."
We responded:
"Thank you for your kind review! We appreciate your time and 5* review! "
Profile photo of Hannah Arnold

Hannah Arnold

March 3, 2026

5  out of  5
rating by Hannah Arnold
"Allison is by far the best! She made the set up process super quick and easy, helps me with quotes, and got me the best prices ! Highly highly recommend !!"
We responded:
"Thanks so much for the fantastic rating, Hannah! We are so glad you had a positive experience with us here on State Farm Agent Jackee Taylor Johnston’s Team. If there is anything we can do for you in the future, just give us a shout! Allison does a great job with our customers! "
Profile photo of Brad Grindstaff

Brad Grindstaff

March 1, 2026

5  out of  5
rating by Brad Grindstaff
"Staff was friendly and knowledgeable. Everything was very professional."
We responded:
"Thank you for your kind review of State Farm Agent Jackee Taylor Johnston’s Team. We appreciate it! Tell your friends about us! "
Profile photo of April VanLeeve

April VanLeeve

February 19, 2026

5  out of  5
rating by April VanLeeve
"Allison is the most kind and gracious lady. I have called her and jerked my insurance decisions with my child around and she just is so patient with me. I couldn’t ask for someone more kind and helpful in my difficult season of trying to parent and decide what’s best for my child . Thank you, Allison !"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Jackee Taylor Johnston’s Team here in Elizabethton . Allison does an amazing job! "
Profile photo of Eric White

Eric White

February 4, 2026

5  out of  5
rating by Eric White
"Great people and easy to work with, highly recommend"
We responded:
"Thank you so much for the 5-stars, Eric! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Profile photo of Lisa Gouge

Lisa Gouge

January 30, 2026

5  out of  5
rating by Lisa Gouge
"I went to State Farm today and I had a great experience with Amber as she set me up with auto insurance and renters insurance. I will definitely tell others about State Farm and refer them to you guys. Thank you"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Jackee Taylor Johnston’s Team here in Elizabethton . "
Profile photo of Kanyon Tisdale

Kanyon Tisdale

January 23, 2026

5  out of  5
rating by Kanyon Tisdale
"Amber Burke was amazing to work with! She handled my quote quickly, was very professional, and incredibly kind!! Her fast response and great customer service made the whole process easy. Highly recommend working with her!!"
We responded:
"Thank you so much for the 5-stars, Kanyon! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Profile photo of Susan Street

Susan Street

January 16, 2026

5  out of  5
rating by Susan Street
"Amber was a great help to me in obtaining the right policy for my camper. She was very knowledgeable and answered all my questions."
We responded:
"Amber is great! Thank you for your kind feedback! Tell your friends about us ! We appreciate your business ! "
Profile photo of Darlene

Darlene

January 15, 2026

5  out of  5
rating by Darlene
"Allison is very responsive to questions and is great at followup. Thanks Allison!"
We responded:
"Thank you Darlene! Allison does a great job! We appreciate your business! "
Profile photo of Glenn Williams

Glenn Williams

January 9, 2026

5  out of  5
rating by Glenn Williams
"Very friendly and informative Helped with my car insurance and saved over $2K per year. Amber was very helpful."
We responded:
"Thank you! Please tell your friends about us! Here to help with all your insurance needs ! "
Profile photo of Jill

Jill

December 29, 2025

5  out of  5
rating by Jill
"Allison goes above and beyond to be organized and send kind reminders when life geta crazy and I forget. Allison is so incredibly helpful and I appreciate the personalized service I receive."
Profile photo of Lori Wooten

Lori Wooten

December 23, 2025

5  out of  5
rating by Lori Wooten
"I have had a couple of unfortunate water claims with my prior carrier, and the broker was ready to pull coverage. I contacted Jackee Taylor at a friend's referral. Not only was she able to get me covered with the 2 claims on file and a notice to not renew, they were able to get LOWER rates than I was paying!! The process was quick and easy, she and her associates are beyond friendly, and such a relief to know I have coverage and won't have to stress about it over the holidays! I would give 100 stars if able. Highly recommend!!"
Profile photo of Kelsey Campbell

Kelsey Campbell

December 19, 2025

5  out of  5
rating by Kelsey Campbell
"Amber was able to save me money by helping me switch my car insurance! Fast and easy process. She was wonderful to work with!"
Profile photo of dalton Keith

dalton Keith

December 11, 2025

5  out of  5
rating by dalton Keith
"Great work and fast had me a quote within 5 minutes"
Profile photo of Matthew Tipton

Matthew Tipton

November 18, 2025

5  out of  5
rating by Matthew Tipton
"Wonderful customer service!"
Profile photo of Revonda Mills

Revonda Mills

November 17, 2025

5  out of  5
rating by Revonda Mills
"I recently requested a quote for automobile and homeowner’s insurance. Stephanie helped me with both quotes. She was friendly, courteous, knowledgeable and answered all my questions and concerns about switching from one company to another. While I haven’t switched yet, I would highly recommend talking to Stephanie for your insurance needs."
We responded:
"Wonderful feedback! We hope to earn your business !"
Profile photo of Heather Tisdale

Heather Tisdale

November 12, 2025

5  out of  5
rating by Heather Tisdale
"Amber Burke handled my quote, and although I’ve not switched yet, she was amazing to work with. Extremely professional and kind. 100% would recommend working with Amber for all your insurance needs!"
We responded:
"Thank you for your kind feedback! Amber does a great job. We hope to earn your business! "
Profile photo of Eddie Triplett

Eddie Triplett

November 6, 2025

5  out of  5
rating by Eddie Triplett
"Jackee Taylor Johnston and her staff have been outstanding in our time of need. We had an House fire. They acted quickly, got us set up in a very nice hotel while the repairs were being done. Always available to help and answer questions. You just never know what life will throw at you. Can not recommend Jackee and her team enough. If you want great insurance and a small town feel that will treat you right. Go see Jackee, Allison and Amber today."
We responded:
"Thank you for your kind review! We appreciate the feedback ! We love helping our customers! "
Profile photo of Scott VanderSchuur

Scott VanderSchuur

October 24, 2025

5  out of  5
rating by Scott VanderSchuur
"Allison was great to work with. She provided information in a timely matter and was extremely responsive to all of my questions. The process was relatively simple and not overly complicated or burdensome. I am very happy with my decision to work with State Farm and am very pleased to have worked with Allison."
We responded:
"Thank you Scott! We appreciate the feedback and your business! "
Profile photo of Kelsey Carrier

Kelsey Carrier

October 14, 2025

5  out of  5
rating by Kelsey Carrier
"Amber was very pleasant to speak with and got back with my quote very quickly!"
Profile photo of Elizabeth

Elizabeth

October 14, 2025

5  out of  5
rating by Elizabeth
"Amber Burke was the best agent I've ever had for getting car insurance. She was helpful, very friendly, and was able to help me adjust my quote to fit what I needed for my policy. I couldn't have asked for anyone better!"
We responded:
"Wow! Thanks for the 5* review! "
Profile photo of Tressy Smith

Tressy Smith

October 12, 2025

5  out of  5
rating by Tressy Smith
"Allison did a great job taking care of us for our home owners policy. Best rate! Great service!"
We responded:
"Thank you Tressy for trusting us with your homeowners policy! We sincerely appreciate your business "