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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Zachary Bowen

April 25, 2025

5  out of  5
rating by Zachary Bowen
"Awesome places awesome prices they work with you to get you the best possible deal"
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Katelynn Burlingame

April 25, 2025

5  out of  5
rating by Katelynn Burlingame
"Very nice,knows what they are talking about, got me the best price for what I needed"
We responded:
"Thank you Katelynn for the kid words and 5* review! Here to help with all your insurance needs! "
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Jerri Hughes

April 24, 2025

5  out of  5
rating by Jerri Hughes
"I absolutely love everyone in this office. I've never had anything other than stellar service. Worth every penny."
We responded:
"Thank you Jerri! We appreciate your kind review and always enjoy seeing you in the office! "
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Susan Olive

April 16, 2025

5  out of  5
rating by Susan Olive
"Stopped by today to talk about needing to lower my vehicle insurance cost and Allison was a great help! She was extremely knowledgeable, prompt and friendly and helped with adjusting my account in a way that better suited my insurance needs. 10/10 service!"
We responded:
"Thank you so much for your feedback and kind review! Happy to help with all your insurance needs! Allison does a great job! "
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Eddie Townsend

April 12, 2025

5  out of  5
rating by Eddie Townsend
"Tessa is always friendly, knowledgeable and helpful!!!"
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Joyce Beakers

April 10, 2025

5  out of  5
rating by Joyce Beakers
"An exceptional experience! High level customer service for certain. Any and all questions I had were answered and explained in detail. Communication is effortless be it in person, by phone, or electronically. Tessa is a pleasure to work with for sure. Thank you!!"
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Lauren Honeycutt

April 10, 2025

5  out of  5
rating by Lauren Honeycutt
"Tessa was friendly and helpful. Very professional and answered all our questions. She helped make needed changes to our policies and check one more thing off our getting settled in Tennessee checklist."
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Jeremy Hayes

April 10, 2025

5  out of  5
rating by Jeremy Hayes
"Been a pleasure having Jackee and her team for our insurance needs. Very helpful and informative on policies. Highly recommend them if your looking for insurance."
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Heather Frazier

April 8, 2025

5  out of  5
rating by Heather Frazier
"If you're looking for a State Farm agent in the area, call Allison! She is knowledgeable, quick to respond, and so thorough."
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Jeffrey Murray

April 7, 2025

1  out of  5
rating by Jeffrey Murray
"One accident and they drop you. They had used accidents that wasn't my fault that happened 5 and 3 years ago. Everytime you renewed it they would increase the rates."
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Daniel Sochalski

March 14, 2025

5  out of  5
rating by Daniel Sochalski
"Best insurance out there . Going on 25+ years of coverage. If you wanted to be treated like family this is your insurance provider !"
We responded:
"Thank you so much! We appreciate the kind review and thank you for your business! "
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Mona Evans

February 13, 2025

5  out of  5
rating by Mona Evans
"Allison Odell Multiple Line Representative went the extra mile to help answer my questions. She even went online with FEMA to answer my questions. Very personable, friendly, and a great representation for State Farm Insurance corporation."
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Bj B. (BJ)

February 2, 2025

1  out of  5
rating by Bj B. (BJ)
"Double charged for 1 of my policies and State Farm cannot give me detailed information as to why only a general summary of it. Balanced billing is a fraudulent billing practice in my opinion as a career accountant. It is a way to coverup this sort of thing that happened to 1 of our insurance accounts we have with State Farm. This review is against State Farm as a whole and not an individual person."
We responded:
"Wow! Allison is great at all things insurance! We appreciate you giving us a 5* review! Tell your friends about us! "
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Gary Wallace

January 30, 2025

5  out of  5
rating by Gary Wallace
"Excellent service, great rates, Allison is very responsive and does everything she can to get you the best deal she can and is always there to help when needed."
We responded:
"Thank you for taking the time to share your experience with our agency! We appreciate your kind words recognizing Allison's efforts to provide you with the insurance you need at a value you deserve and great customer care, Gary! We are honored to have earned your business and look forward to helping you with your insurance needs for years to come!"
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Big E

January 17, 2025

5  out of  5
rating by Big E
"Amazing insurance, and very friendly service."
We responded:
"Thank you! Here to help with all your insurance needs! Thank you for the kind review! "
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Jillian Allen

January 17, 2025

5  out of  5
rating by Jillian Allen
"Wonderful staff, and very easy to work with! Thank you for all you do!!"
We responded:
"Thank you! We enjoy working with you as well! "
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Ryan

January 15, 2025

5  out of  5
rating by Ryan
"Always great customer service with these ladies. Fast responses and they care about their customers."
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mslpl1

January 6, 2025

5  out of  5
rating by mslpl1
"Jackee Johnson Statefarm insurance and everyone that helped during my accident were so kind and helpful during this difficult time. I truly appreciate them going above and beyond to expedite and complete my claim. Thank you all very much. Linda L"
We responded:
"Thank you for your kind words! We are here to help with all your insurance needs and appreciate your business! Happy New Year ! "
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Brittney Johnson

December 13, 2024

5  out of  5
rating by Brittney Johnson
"Nikki went above & beyond for us! She even told us she was praying for us due to the circumstances. What a blessing she is!"
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M. Utah May

November 27, 2024

5  out of  5
rating by M. Utah May
"Nikki Kramer has been excellent to work with! Very professional and always provides prompt service!"
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Heather Cook

November 12, 2024

5  out of  5
rating by Heather Cook
"Allison makes all things insurance simply and easy to understand and navigate!"
We responded:
"Thank you Heather! She is great with insurance and customer service! "
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Christina Morrell

November 7, 2024

5  out of  5
rating by Christina Morrell
"I had a great experience with Tess she made me feel very welcomed to be in Tennessee her customer service was amazing"
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Courtney Taylor

November 5, 2024

5  out of  5
rating by Courtney Taylor
"Allison was great with providing ways to receive discounts on my 16 year old daughter’s car insurance. I cannot recommend this agency enough. Anytime I have had a question, Allison has always helped me very quickly. I am always 150% pleased with the service I receive!"
We responded:
"Thank you for your business and kind review! Allison works hard to be efficient and is knowledgable to help with all your insurance needs! Thanks for the 5* review! "
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Tim Reece

November 1, 2024

5  out of  5
rating by Tim Reece
"Allison is always happy and helpful. Goes above and beyond for her clients."
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Nora Burns-Diaz

October 4, 2024

5  out of  5
rating by Nora Burns-Diaz
"My agent Nikki got me the best deal. She is super sweet and makes sure everything was handled. She made things so easy. Thank you again."