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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Eden Birchfield

Eden Birchfield

June 6, 2025

5  out of  5
rating by Eden Birchfield
"Staff is always incredibly helpful and friendly. We absolutely adore Miss Allison. She goes above and beyond to help in anyway that she can."
We responded:
"Thank you Eden ! We welcome your feedback and yes Allison is great at her job! Tell your friends about us! "
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Shane O'Shea

June 4, 2025

5  out of  5
rating by Shane O'Shea
"As someone who finds insurance extremely confusing, I gotta say this process was easy to switch over. I had a quote sent by email (my preferred contact) and was quickly revised when I asked about additional services. All my questions were answered in a way I understood and clearly. The price was also fair. Overall super simple and straightforward process."
We responded:
"Thank you Shane for your kind feedback! We appreciate your business and will continue to provide excellent service for all your insurance needs! Tell your friends about us if we can assist them as well! "
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Monica

June 3, 2025

5  out of  5
rating by Monica
"Always have had a great customer experience over many years. Allison has been extremely helpful and has made everything so easy over the years."
We responded:
"Thank you Monica! We appreciate the positive feedback! Thank you for your loyalty and business! "
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Renya Austin

June 3, 2025

5  out of  5
rating by Renya Austin
"Amazingly helpful and super friendly."
We responded:
"Thank you Renya for the kind words! Thank you for your business and tell your friends about us and receive a gift! "
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Starr Beverly

May 21, 2025

5  out of  5
rating by Starr Beverly
"Great customer service, great rates and easy to work with .. Angel was amazing!"
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Darris Reece

May 20, 2025

5  out of  5
rating by Darris Reece
"11/10 experience any and every time I call or come in, Allison Odell makes every experience quick and smooth and explains everything thoroughly, definitely recommend speaking with her when you come in."
We responded:
"Thank you - Allison does a great job and we love getting feedback! Tell your friends about us! 🥰 "
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Cory Mike

May 17, 2025

5  out of  5
rating by Cory Mike
"Very friendly, listened to what I needed and made sure it happened. Great friendly people"
We responded:
"Thank you for your 5* review! We appreciate your business and are here to help! "
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Dakota Hill

May 13, 2025

5  out of  5
rating by Dakota Hill
"Allison O’Dell always goes above and beyond to help with anything and everything I ask! Thank you! Would highly recommend."
We responded:
"Thank you Dakota! She is the best and we appreciate your business! "
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Andrea Dodson

May 13, 2025

5  out of  5
rating by Andrea Dodson
"Excellent communication and always there to help."
We responded:
"Thank you Andrea! Always here to help and we appreciate your business! "
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Zachary Bowen

April 25, 2025

5  out of  5
rating by Zachary Bowen
"Awesome places awesome prices they work with you to get you the best possible deal"
We responded:
"Wow! Thank you! Always here to help ! "
Profile photo of Katelynn Burlingame

Katelynn Burlingame

April 25, 2025

5  out of  5
rating by Katelynn Burlingame
"Very nice,knows what they are talking about, got me the best price for what I needed"
We responded:
"Thank you Katelynn for the kid words and 5* review! Here to help with all your insurance needs! "
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Jerri Hughes

April 24, 2025

5  out of  5
rating by Jerri Hughes
"I absolutely love everyone in this office. I've never had anything other than stellar service. Worth every penny."
We responded:
"Thank you Jerri! We appreciate your kind review and always enjoy seeing you in the office! "
Profile photo of Susan Olive

Susan Olive

April 16, 2025

5  out of  5
rating by Susan Olive
"Stopped by today to talk about needing to lower my vehicle insurance cost and Allison was a great help! She was extremely knowledgeable, prompt and friendly and helped with adjusting my account in a way that better suited my insurance needs. 10/10 service!"
We responded:
"Thank you so much for your feedback and kind review! Happy to help with all your insurance needs! Allison does a great job! "
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Eddie Townsend

April 12, 2025

5  out of  5
rating by Eddie Townsend
"Tessa is always friendly, knowledgeable and helpful!!!"
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Joyce Beakers

April 10, 2025

5  out of  5
rating by Joyce Beakers
"An exceptional experience! High level customer service for certain. Any and all questions I had were answered and explained in detail. Communication is effortless be it in person, by phone, or electronically. Tessa is a pleasure to work with for sure. Thank you!!"
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Lauren Honeycutt

April 10, 2025

5  out of  5
rating by Lauren Honeycutt
"Tessa was friendly and helpful. Very professional and answered all our questions. She helped make needed changes to our policies and check one more thing off our getting settled in Tennessee checklist."
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Jeremy Hayes

April 10, 2025

5  out of  5
rating by Jeremy Hayes
"Been a pleasure having Jackee and her team for our insurance needs. Very helpful and informative on policies. Highly recommend them if your looking for insurance."
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Heather Frazier

April 8, 2025

5  out of  5
rating by Heather Frazier
"If you're looking for a State Farm agent in the area, call Allison! She is knowledgeable, quick to respond, and so thorough."
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Jeffrey Murray

April 7, 2025

1  out of  5
rating by Jeffrey Murray
"One accident and they drop you. They had used accidents that wasn't my fault that happened 5 and 3 years ago. Everytime you renewed it they would increase the rates."
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Daniel Sochalski

March 14, 2025

5  out of  5
rating by Daniel Sochalski
"Best insurance out there . Going on 25+ years of coverage. If you wanted to be treated like family this is your insurance provider !"
We responded:
"Thank you so much! We appreciate the kind review and thank you for your business! "
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Mona Evans

February 13, 2025

5  out of  5
rating by Mona Evans
"Allison Odell Multiple Line Representative went the extra mile to help answer my questions. She even went online with FEMA to answer my questions. Very personable, friendly, and a great representation for State Farm Insurance corporation."
Profile photo of Bj B. (BJ)

Bj B. (BJ)

February 2, 2025

1  out of  5
rating by Bj B. (BJ)
"Double charged for 1 of my policies and State Farm cannot give me detailed information as to why only a general summary of it. Balanced billing is a fraudulent billing practice in my opinion as a career accountant. It is a way to coverup this sort of thing that happened to 1 of our insurance accounts we have with State Farm. This review is against State Farm as a whole and not an individual person."
We responded:
"Wow! Allison is great at all things insurance! We appreciate you giving us a 5* review! Tell your friends about us! "
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Gary Wallace

January 30, 2025

5  out of  5
rating by Gary Wallace
"Excellent service, great rates, Allison is very responsive and does everything she can to get you the best deal she can and is always there to help when needed."
We responded:
"Thank you for taking the time to share your experience with our agency! We appreciate your kind words recognizing Allison's efforts to provide you with the insurance you need at a value you deserve and great customer care, Gary! We are honored to have earned your business and look forward to helping you with your insurance needs for years to come!"
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Big E

January 17, 2025

5  out of  5
rating by Big E
"Amazing insurance, and very friendly service."
We responded:
"Thank you! Here to help with all your insurance needs! Thank you for the kind review! "
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Jillian Allen

January 17, 2025

5  out of  5
rating by Jillian Allen
"Wonderful staff, and very easy to work with! Thank you for all you do!!"
We responded:
"Thank you! We enjoy working with you as well! "