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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Scott VanderSchuur

October 24, 2025

5  out of  5
rating by Scott VanderSchuur
"Allison was great to work with. She provided information in a timely matter and was extremely responsive to all of my questions. The process was relatively simple and not overly complicated or burdensome. I am very happy with my decision to work with State Farm and am very pleased to have worked with Allison."
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Kelsey Carrier

October 14, 2025

5  out of  5
rating by Kelsey Carrier
"Amber was very pleasant to speak with and got back with my quote very quickly!"
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Elizabeth

October 14, 2025

5  out of  5
rating by Elizabeth
"Amber Burke was the best agent I've ever had for getting car insurance. She was helpful, very friendly, and was able to help me adjust my quote to fit what I needed for my policy. I couldn't have asked for anyone better!"
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Tressy Smith

October 12, 2025

5  out of  5
rating by Tressy Smith
"Allison did a great job taking care of us for our home owners policy. Best rate! Great service!"
We responded:
"Thank you Tressy for trusting us with your homeowners policy! We sincerely appreciate your business "
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Larry Marlow

October 10, 2025

5  out of  5
rating by Larry Marlow
"Amber was great! Saved a lot of money"
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Brock Miles

October 8, 2025

5  out of  5
rating by Brock Miles
"Jackee has Been great to me! Helped me on getting insurance on my first purchase. Was amazing"
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Valerie Hatcher

October 7, 2025

5  out of  5
rating by Valerie Hatcher
"I have been working with Allison Odell off and on for the past few years. She has always helped me with any policy or policy changes that I have needed. Allison is a great asset to this company. Thank you Allison for everything you do."
We responded:
"Thank you so much for the kind review! Yes- Allison is a great asset to the team! Thank you for your business and tell your friends about us! "
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Cecilia Ioannides

October 2, 2025

5  out of  5
rating by Cecilia Ioannides
"I walked in to add an RV to my policy and met Amber Burke. She was friendly and professional and was able to help me quickly."
We responded:
"Thank you for your kind words! We love our customers and Amber does an amazing job! "
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Regular Joe Hunting Adventures

September 18, 2025

5  out of  5
rating by Regular Joe Hunting Adventures
"Amber was very fast and informative."
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Kody K.

September 18, 2025

5  out of  5
rating by Kody K.
"Stephanie not only was very kind and courteous during our conversation she also was able to resolve my issue promptly and explain it in a way that was easily understood. Her customer service skills and knowledge were very apparent during our interaction."
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Tina Hyder

September 2, 2025

5  out of  5
rating by Tina Hyder
"I cannot speak highly enough of Amber. She demonstrated professionalism from the beginning. She went above and beyond to explain every detail clearly and patiently. I had a lot of questions and phone calls."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Patricia Williams

August 19, 2025

5  out of  5
rating by Patricia Williams
"Worked with Allison on auto & home quotes. She was very professional, kind, understanding, thorough, & expedient."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Amanda Garrison

August 18, 2025

5  out of  5
rating by Amanda Garrison
"Amber was very helpful and nice!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Shana Norris

August 13, 2025

5  out of  5
rating by Shana Norris
"Allison and Amber have went above and beyond to help us with a very difficult situation. The kindness and professionalism they displayed was top notch."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Misty Rios

July 31, 2025

5  out of  5
rating by Misty Rios
"Amber was so helpful!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Dana Barnett

July 24, 2025

5  out of  5
rating by Dana Barnett
"I called about getting my windshield fixed and within a couple of hours I had the appointment set up to come to my business and fix it."
We responded:
"Thank you Dana for your kind feedback! Here to help with all your claims and insurance needs! "
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Eden Groves

July 15, 2025

5  out of  5
rating by Eden Groves
"I have several policies and have been with Jackee Taylor Johnston's office for years. Allison specifically had always been so incredibly helpful with any questions I have! She's extremely knowledgeable and prompt. I would recommend 10/10!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Tonya Simpson

July 14, 2025

5  out of  5
rating by Tonya Simpson
"This was by far the easiest insurance offering ce to work with in my 30 year experience. Allison is friendly, courteous, and prompt!"
We responded:
"Thank you for the 5 star review, Tonya! We strive to provide you with the customer care that you deserve and appreciate your feedback!"
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Rochelle Long

July 10, 2025

5  out of  5
rating by Rochelle Long
"This is the most friendly, interactive agency I've seen, in 30 years of having different types of insurance."
We responded:
"Wow! Thank you! We really strive to set ourselves apart by providing excellent customer service! Thank you for your kind 5* review! "
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Matthew Tetteh

June 30, 2025

5  out of  5
rating by Matthew Tetteh
"It was a nice and successful encounter with the State Farm Insurance agent, Jackee Taylor Johnston. She was very helpful"
We responded:
"Thank you Matthew! We love positive feedback! Here to help always! Tell your friends about us! "
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Ryan

June 27, 2025

5  out of  5
rating by Ryan
"Always great customer service with these ladies. Fast responses and they care about their customers. I love them all to death! Great ladies with a great attitude! Doesn't get any better if you ask me."
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Beth Walker

June 26, 2025

5  out of  5
rating by Beth Walker
"Tessa at the office in Elizabethton was knowledgeable, informative, polite."
We responded:
"Thank you Beth! We love positive feedback and appreciate your business! Tessa does a great job for our customers! Tell your friends about us! "
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max perethian

June 23, 2025

5  out of  5
rating by max perethian
"The staff at this office is phenomenal! I never used State Farm until I moved to Tennessee. Now we have everything insured through them. Thank you guys!"
We responded:
"Thank you Max for your kind review! We love feedback from our customers and we appreciate your business! Tell your friends about us! "
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Kara Ratliff

June 19, 2025

5  out of  5
rating by Kara Ratliff
"Tessa made adding homeowners insurance and switching agents very easy. She was friendly, knowledgeable, and very efficient."
We responded:
"Thank you Kara! We appreciate your kind feedback and happy to help with your insurance needs! "
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Teresa Hall

June 17, 2025

5  out of  5
rating by Teresa Hall
"Tessa was amazing from start to finish! She was very quick in her turnaround when I reached out about a renters policy for an out of state rental for my college aged daughter. Please let Tessa know her efficiency and availability to me was very much appreciated!"
We responded:
"Thank you for your positive feedback! Tessa is a great team member and her kind and professional manner are so helpful in the insurance world! Tell your friends about us! "