State Farm® Insurance Agent Jackee Taylor Johnston
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Scott VanderSchuur
October 24, 2025
"Allison was great to work with. She provided information in a timely matter and was extremely responsive to all of my questions. The process was relatively simple and not overly complicated or burdensome. I am very happy with my decision to work with State Farm and am very pleased to have worked with Allison."
Kelsey Carrier
October 14, 2025
"Amber was very pleasant to speak with and got back with my quote very quickly!"
Elizabeth
October 14, 2025
"Amber Burke was the best agent I've ever had for getting car insurance. She was helpful, very friendly, and was able to help me adjust my quote to fit what I needed for my policy. I couldn't have asked for anyone better!"
Tressy Smith
October 12, 2025
"Allison did a great job taking care of us for our home owners policy. Best rate! Great service!"
"Thank you Tressy for trusting us with your homeowners policy! We sincerely appreciate your business "
Larry Marlow
October 10, 2025
"Amber was great! Saved a lot of money"
Brock Miles
October 8, 2025
"Jackee has Been great to me! Helped me on getting insurance on my first purchase. Was amazing"
Valerie Hatcher
October 7, 2025
"I have been working with Allison Odell off and on for the past few years. She has always helped me with any policy or policy changes that I have needed. Allison is a great asset to this company. Thank you Allison for everything you do."
"Thank you so much for the kind review! Yes- Allison is a great asset to the team! Thank you for your business and tell your friends about us! "
Cecilia Ioannides
October 2, 2025
"I walked in to add an RV to my policy and met Amber Burke. She was friendly and professional and was able to help me quickly."
"Thank you for your kind words! We love our customers and Amber does an amazing job! "
Regular Joe Hunting Adventures
September 18, 2025
"Amber was very fast and informative."
Kody K.
September 18, 2025
"Stephanie not only was very kind and courteous during our conversation she also was able to resolve my issue promptly and explain it in a way that was easily understood. Her customer service skills and knowledge were very apparent during our interaction."
Tina Hyder
September 2, 2025
"I cannot speak highly enough of Amber. She demonstrated professionalism from the beginning. She went above and beyond to explain every detail clearly and patiently. I had a lot of questions and phone calls."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Patricia Williams
August 19, 2025
"Worked with Allison on auto & home quotes. She was very professional, kind, understanding, thorough, & expedient."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Amanda Garrison
August 18, 2025
"Amber was very helpful and nice!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Shana Norris
August 13, 2025
"Allison and Amber have went above and beyond to help us with a very difficult situation. The kindness and professionalism they displayed was top notch."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Misty Rios
July 31, 2025
"Amber was so helpful!!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Dana Barnett
July 24, 2025
"I called about getting my windshield fixed and within a couple of hours I had the appointment set up to come to my business and fix it."
"Thank you Dana for your kind feedback! Here to help with all your claims and insurance needs! "
Eden Groves
July 15, 2025
"I have several policies and have been with Jackee Taylor Johnston's office for years. Allison specifically had always been so incredibly helpful with any questions I have! She's extremely knowledgeable and prompt. I would recommend 10/10!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Tonya Simpson
July 14, 2025
"This was by far the easiest insurance offering ce to work with in my 30 year experience. Allison is friendly, courteous, and prompt!"
"Thank you for the 5 star review, Tonya! We strive to provide you with the customer care that you deserve and appreciate your feedback!"
Rochelle Long
July 10, 2025
"This is the most friendly, interactive agency I've seen, in 30 years of having different types of insurance."
"Wow! Thank you! We really strive to set ourselves apart by providing excellent customer service! Thank you for your kind 5* review! "
Matthew Tetteh
June 30, 2025
"It was a nice and successful encounter with the State Farm Insurance agent, Jackee Taylor Johnston. She was very helpful"
"Thank you Matthew! We love positive feedback! Here to help always! Tell your friends about us! "
Ryan
June 27, 2025
"Always great customer service with these ladies. Fast responses and they care about their customers. I love them all to death! Great ladies with a great attitude! Doesn't get any better if you ask me."
Beth Walker
June 26, 2025
"Tessa at the office in Elizabethton was knowledgeable, informative, polite."
"Thank you Beth! We love positive feedback and appreciate your business! Tessa does a great job for our customers! Tell your friends about us! "
max perethian
June 23, 2025
"The staff at this office is phenomenal! I never used State Farm until I moved to Tennessee. Now we have everything insured through them. Thank you guys!"
"Thank you Max for your kind review! We love feedback from our customers and we appreciate your business! Tell your friends about us! "
Kara Ratliff
June 19, 2025
"Tessa made adding homeowners insurance and switching agents very easy. She was friendly, knowledgeable, and very efficient."
"Thank you Kara! We appreciate your kind feedback and happy to help with your insurance needs! "
Teresa Hall
June 17, 2025
"Tessa was amazing from start to finish! She was very quick in her turnaround when I reached out about a renters policy for an out of state rental for my college aged daughter. Please let Tessa know her efficiency and availability to me was very much appreciated!"
"Thank you for your positive feedback! Tessa is a great team member and her kind and professional manner are so helpful in the insurance world! Tell your friends about us! "