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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Courtney Johnson

Courtney Johnson

July 30, 2026

5  out of  5
rating by Courtney Johnson
"I had the pleasure of working with Amber to switch from another insurance company and she made it super easy! Very polite and made it easy to understand my coverage."
We responded:
"Courtney, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Elizabethton insurance team is always here and happy to help. "
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Josh Sims

July 14, 2026

5  out of  5
rating by Josh Sims
"If you need Insurance fast I was at work. I they did it over the phone in like three minutes. I was back at work really great people didn’t have to go through a bunch of headaches didn’t have to answer no questions for anything. They sent me everything I needed. and I was done. Spoke to lady named Amber really nice."
We responded:
"Josh, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Allison Eastridge

July 13, 2026

5  out of  5
rating by Allison Eastridge
"Julie is amazing!! I would highly recommend her - very professional, attentive, and goes above and beyond!"
We responded:
"Allison, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience.  "
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Tim Person

July 13, 2026

5  out of  5
rating by Tim Person
"I saved so so much my switching vary vary helpful"
We responded:
"Thank you so much for the 5-stars, Tim! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help!  "
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Karen Lewis

July 9, 2026

5  out of  5
rating by Karen Lewis
"Julie is an absolute professional who delivers exceptional results on time. Her attention to detail and dedication to customer satisfaction is completely unmatched."
We responded:
"Thank you for taking the time to leave such a great review, Karen. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Shonda Johnson

July 9, 2026

5  out of  5
rating by Shonda Johnson
"I absolutely love Julie and all that she has to offer. She is definitely the best of the best. I highly recommend her!"
We responded:
"Shonda, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Jonathan Bowers

July 9, 2026

5  out of  5
rating by Jonathan Bowers
"Great service, very friendly"
We responded:
"We are grateful for your 5-star review, Jonathan! Thanks for taking a moment to share your positive rating of State Farm Agent Jackee Taylor Johnston’s Team here in Elizabethton . "
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Anne Estep

July 9, 2026

5  out of  5
rating by Anne Estep
"Jackie and Julie ate both Awesome to work with. Thank you both for your transparency with explain extreme details in making sure I had adequate coverage."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Profile photo of Alexis Ferguson

Alexis Ferguson

June 30, 2026

5  out of  5
rating by Alexis Ferguson
"Amber was incredible to work with and made me feel supported and educated on the process. She even text me once my plan was good to go."
We responded:
"Alexis, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Jackee Taylor Johnston’s Team!"
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Isaac Oppong

June 18, 2026

5  out of  5
rating by Isaac Oppong
"A truly helpful and amazing person. One of the best service experiences I have had so far. She responded promptly to my concerns, took the time to explain everything clearly, and ensured I fully understood the process. She even delayed her lunch break to make sure my issue was completely resolved. Her patience, dedication, and willingness to go above and beyond are genuinely appreciated."
We responded:
"Thank you for taking the time to leave such a great review, Isaac. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Dylan O

June 12, 2026

5  out of  5
rating by Dylan O
"Allison was excellent to work with, took time to quote several options, and when I finally decided on a bike she ended up insuring my car and bike for less than I was paying for just my car. Well worth switching!!"
We responded:
"Dylan, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Jackee Taylor Johnston’s Team is just a call or email away!"
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Aaron Baird

June 8, 2026

5  out of  5
rating by Aaron Baird
"Great customer service! They go above and beyond to actually help.
Thank you!"
We responded:
"Thank you for the amazing review, Aaron! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Malissa Kurtz

June 5, 2026

5  out of  5
rating by Malissa Kurtz
"Jackie was outstanding and prompted her experience in the field helped with knowing what I needed without having to question a beginner like myself which made me feel totally confident and comfortable in her capabilities."
We responded:
"We are grateful for your 5-star review, Malissa! Thanks for taking a moment to share your positive rating of State Farm Agent Jackee Taylor Johnston’s Team here in Elizabethton .  "
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Jarilyn Campbell

May 26, 2026

5  out of  5
rating by Jarilyn Campbell
"I was a customer with State Farm for many years. I came back when another competitor was bankrupting me. I could never thank Allison and Jackee enough, for helping me transition back."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Jackee Taylor Johnston’s Team. "
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Roxanne Gabriel

May 22, 2026

5  out of  5
rating by Roxanne Gabriel
"Great customer service!!!!!!!"
We responded:
"Thank you for the amazing review, Roxanne! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Jesse Woodring

Jesse Woodring

May 22, 2026

5  out of  5
rating by Jesse Woodring
"Allison is the best! She always helps me with everything! Highly recommend"
We responded:
"Thank you for your kind review of State Farm Agent Jackee Taylor Johnston’s Team. We appreciate it!"
Profile photo of Dakota Hill

Dakota Hill

May 22, 2026

5  out of  5
rating by Dakota Hill
"Allison O’Dell always goes above and beyond to help with anything and everything I ask! Thank you!
Would highly recommend."
We responded:
"Thank you Dakota! She is the best and we appreciate your business! "
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Jeremy Parson

May 18, 2026

5  out of  5
rating by Jeremy Parson
"Above and beyond on the quality of service!"
We responded:
"Thanks so much for the amazing review, Jeremy! We really appreciate your support here in Elizabethton . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Ray Ray

May 18, 2026

5  out of  5
rating by Ray Ray
"Ty Allison for great service on your day off. Your the bestest"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Jackee Taylor Johnston’s Team. "
Profile photo of Jessica Blevins

Jessica Blevins

May 15, 2026

5  out of  5
rating by Jessica Blevins
"I’ve been using Jackee Johnston State Farm office for many years and multiple types of coverage. Allison always provides fantastic customer service. Thank you for making insurance navigation so easy!"
We responded:
"Jessica, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jackee Taylor Johnston’s Team—we are always here to help!"
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Travis ODell

May 1, 2026

5  out of  5
rating by Travis ODell
"Allison was very helpful with changing my policies to State Farm. Jackee and her ladies are great to work with!"
We responded:
"Thank you Travis! She does a great job with all things insurance! "
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Zaddy Rides

April 29, 2026

5  out of  5
rating by Zaddy Rides
"Allison Odell was absolutely fantastic! I was able to get new coverage from switching from a new state with ease. Cheaper premiums, better coverage, what more could you ask for? I’m planning to switch all my insurance needs over now."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Bnut Ace

April 29, 2026

5  out of  5
rating by Bnut Ace
"Best people ever great customer service and very polite"
We responded:
"Thank you for your kind feedback. We want every experience to be great for our customers. Tell your friends about us! "
Profile photo of Blair Adams

Blair Adams

April 22, 2026

5  out of  5
rating by Blair Adams
"Amber is great"
We responded:
"Thank you Blair! We appreciate your kind review and Amber is great! Thanks for trusting us with all your insurance needs ! "
Profile photo of Barry Owens

Barry Owens

April 15, 2026

5  out of  5
rating by Barry Owens
"I really enjoyed working with Allison on my auto insurance. She was so informative and attentive to my situation. She immediately responded to my questions and emails 5 stars. Thanks"
We responded:
"Thank you Barry ! Allison is great and I’m glad you got what you needed! We appreciate the kind 5* review! Send your friends to see us! "